Connect Inwardly to Connect Outwardly: The Role of Mindfulness in Customer Service

As a general rule, we have the best chance of building strong connections with others when we are most fully connected within ourselves. This goes for personal relationships and for those we wish to strengthen with customers and clients. In a disconnected world, “being connected” can feel elusive. An encouraging trend toward re-connection, is the growing global awareness of mental health and all the tools we have at our fingertips to support whole-person wellness.